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Hot or Cold use
The Processing time for all orders is 7-10 Business days. Our business days are Monday through Friday. Please allow the full 7-10 business days for processing. Once processed, the items will be shipped via USPS or UPS and a tracking number will be sent via email. ** Due to COVID-19, ALL SALES ARE FINAL, we are not accepting Returns or Exchanges ** ** ALL SALES ARE FINAL FOR CLEARANCE & CUSTOM ITEMS NO EXCEPTIONS ** If a refund is granted, it will be given in the form of a Need Nalia? Gift Card. If your order is returned due to insufficient address, you will be responsible for paying the reshipping fee within 3 Business Days or the order will be restocked and a refund will NOT be granted